Site Representative – Accounts Receivable

We’re looking for an experienced Accounts Receivable Specialist to own AR operations for our New Zealand market. If you enjoy problem‑solving, partnering with the business and improving processes, this role offers real impact and visibility.

As the NZ Site Representative - Accounts Receivable, you’ll be the primary onsite contact for our regional Centre of Excellence (COE) AR team based in Malaysia. You’ll oversee day‑to‑day AR operations, manage escalations, and ensure local needs are clearly understood and met. At times the role will require flexibility to work outside standard business hours to support our regional team.

You’ll be the local AR subject matter expert—reviewing ageing, supporting credit control, analysing AR results, preparing reconciliations and ensuring accuracy across all processes. You’ll also play a key part in cashflow, working capital and internal control compliance.

In the role you will be responsible for:

• Manage the relationship with the COE AR team and resolve issues quickly.
• Partner closely with Sales, Customer Service and Finance to resolve AR queries.
• Review AR ageing, overdue balances and drive credit control actions.
• Review customer account reconciliations and follow up reconciling items.
• Support accurate processing of customer rebates, credits and adjustments.
• Prepare and review AR balance sheet reconciliations.
• Provide commentary on aged/unusual balances and support working capital improvements.
• Ensure adherence to internal controls, policies and audit requirements.
• Identify process improvement opportunities and support system/policy changes.